Lakes Entertainment, owner/operator of Rocky Gap Casino Resort, in Cumberland, Maryland, has awarded a contract to Intermezzo® for the ClubLinq suite of API services.
The agreement provides for an active interface with industry powerhouse, Konami Gaming’s Casino Management System version 3.21.
Following the resort’s grand opening, the ClubLinq API will be used to drive player engagement, via a Player Web Portal, to view card level status, viewpoints, view and redeem patron-specific offers, update their contact information and download annual tax documents.
“Using Konami’s SYNKROS system to reward our club members throughout the resort is a huge benefit to our guests. Using ClubLinq to allow our guests to manage their rewards account at home takes the club member benefits to an entirely new level,” said Scott Just, General Manager of Rocky Gap Casino Resort.
“We are humbled by being included in such an exciting project, and excited about working with Lakes Entertainment, Rocky Gap & Konami Gaming. They consistently put together world class properties, and we are excited to be a part of the most recent one,” said Jeff Baldi, President & CEO of Intermezzo, Inc.
About Intermezzo Inc.
Incorporated in Nevada, Intermezzo, Inc. designs and builds clever apps and custom software solutions for the casino industry using the latest technology and security standards. Our solutions enable casinos to effectively engage their patrons through enterprise integration of Casino Accounting, POS, PMS, CRM and Casino Management Systems with Microsoft .Net Loyalty Portals, Native Mobile Apps and targeted, programmable SMS/Push.
The award winning ClubLinq platform provides affordable and adaptable multi-channel solutions that address market challenges, enhances customer’s gaming experience and reduces marketing expenses.
Ongoing support is provided through a team of respected industry leaders equipped with decades of experience in gaming, casino marketing, software architecture and database OEM/CRM loyalty systems development.
Intermezzo offers a full suite of professional services including marketing & operations strategy, implementation, support services, version management and project management. For more information, contact Dave Halabuk, Vice President & CMO, email@example.com or 775-544-8949.
About Lakes Entertainment, Inc. Lakes Entertainment, Inc. (LACO) currently owns the Rocky Gap Lodge & Golf Resort near Cumberland, Maryland. Lakes has a management agreement with the Shingle Springs Band of Miwok Indians to manage the Red Hawk Casino. Lakes has an investment in Rock Ohio Ventures, LLC’s casino developments in Ohio. For more information, please visit www.lakesentertainment.com.